Why can't I make a purchase?
Here are some troubleshooting steps that might help:1. Please make sure your internet connection is stable.2. Please make sure you have not ...
Why haven't I received my purchase yet?
Items are usually delivered instantly, but in some circumstances, it may take longer. When such delays occur, please try the steps below: 1....
What if I've been overcharged for my purchase?
For iOS devices, please note that Apple often groups your recent purchases and sends the notification together. Sometimes they charge you la...
How can I get a refund?
All purchases are made through the application store and the transactions are handled outside of our system. We are not able to charge or r...
Why have I been charged a different price?
Purchases may include tax. Tax charges are managed by your country or state, and the app store. Tax policies vary across regions. If you hav...
How do I change my payment method?
All payments are made through the App Store (for iOS devices) or Play Store (for Android devices). Please check your payment settings in the...
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