If you can't hear any music or sound effects, please try the following suggestions:
1. Make sure the music and sound effects are turned on in the in-game settings
2. Make sure your device's mute switch is set to OFF
3. Restart the game
4. Connect and disconnect headphones
5. Open another app to check if the sound works. If not, there may be an issue with your device.
If the problem still persists, please contact our customer support.